Program duration: 48 hours
Program type: Short Course
This course studies the management of human behavior in organizations and the effects of individual and group behaviour within an organization on organizational processes and outcomes. The course also examines the organization as an actor and studies how an organization may behave in different types of environments. This course creates an environment where students can assess their response to situations. The course has four topic areas including: understanding individuals in the workplace, communication decisions, designing and changing organizations, and leading others.
Course Prerequisites:
None
Delivery Methods:
Online| On-campus| Combined
Student Progress:
Student will be assessed by daily attendance, assignments, and completion of in class activities.
Learning objectives
- What is organizational behavior and how understanding OB makes work and life more understandable
- What challenges managers and employees face in the workplace in the twenty-first century
- What is the perception of work culture and how does personality and emotion affect behavior an inter-employee action
- What are values, are there unique Canadian values and how can we understand values across cultures
- What are attitudes and why are they important
- What is motivation and how to motivate people
- Why equity and fairness matter
- Ethics in decision making and corporate responsibility
- Common mistakes made in reward systems
- The difference between teams and groups, the stages of group development and factors that create effective teams
- Effective listening, communications and cross-cultural communications
- Conflict management and tactics to reduce conflict in teams
- The elements of power and the effects of power in the workplace
- Workplace bullying, sexual harassment and politics
- The difference between manager and leader, visionaries and informal leadership
- Decision making processes for individuals and groups
Completion Requirements
- Student must have at least 80 percent overall attendance and obtain a grade of 60 percent to have successfully completed the program.
Courses
Modules
- What is Organizational Behaviour?
- Perceptions, Personality and Emotions
Continuation:
Perceptions, Personality and Emotions
Values, Attitudes and their Effects in the Workplace
Continuation:
Values, Attitudes and their Effects in the Workplace
Motivating Self and Others
Working in Teams
Communication, Conflict and Negotiation
Continuation:
Communication, Conflict and Negotiation
Power and Politics
OB on the Edge: The Toxic Workplace
Leadership
Continuation:
Leadership
Decision Marketing, Creativity and Ethics
Organisational culture and Change
Review
Final Exam and wrap up.
Tuition and fees
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